Cookie Policy

Last Updated: 19 August 2026

This Cookie Policy explains how Diversified Business Solutions Pvt. Ltd., operating ExamOnline (“ExamOnline”, “we”, “us” or “our”), uses cookies and similar technologies when you visit https://examonline.in/ or use services made available through our website.

ExamOnline is an online examination, assessment and proctoring technology provider based in Mumbai, Maharashtra, India.

This Cookie Policy should be read together with our Privacy Policy and other applicable terms governing the use of ExamOnline.

1. What Are Cookies?

Cookies are small text files or pieces of information stored on your computer, mobile device, browser or other device when you visit a website.

Cookies may allow a website to recognise a device, maintain a user session, remember preferences, improve security, understand how visitors use a website, measure website performance or support other functions.

We may also use technologies that perform functions similar to cookies, including:

• pixels and tracking tags;
• local storage;
• browser storage;
• scripts;
• software development kits;
• device identifiers;
• session identifiers;
• log files; and
• similar storage or access technologies.

For the purposes of this Cookie Policy, references to “cookies” include these similar technologies where appropriate.

2. Who Operates ExamOnline?

ExamOnline is operated by:

Diversified Business Solutions Pvt. Ltd.
Mumbai, Maharashtra, India

Website: https://examonline.in/

Email: enquiries@examonline.in

Contact: https://examonline.in/contact-us/

3. Why We Use Cookies

We may use cookies for purposes including:

• operating and securing the ExamOnline website;
• maintaining website and account sessions;
• authenticating users;
• preventing fraud, misuse and unauthorised access;
• remembering cookie choices and user preferences;
• maintaining forms and website functionality;
• measuring website traffic and performance;
• diagnosing technical errors;
• understanding how visitors interact with our website;
• improving website navigation and user experience;
• measuring the effectiveness of business and marketing campaigns;
• supporting customer communications;
• protecting our systems and infrastructure; and
• complying with applicable legal, security and regulatory requirements.

Where required by applicable law, optional cookies are used only after appropriate consent has been obtained.

4. Categories of Cookies We May Use

Strictly Necessary Cookies

These cookies are required for the website or requested service to function properly.

They may be used for:

• website security;
• authentication;
• login sessions;
• load balancing;
• network management;
• fraud prevention;
• form functionality;
• cookie consent preferences; and
• other functions necessary to provide a service requested by the user.

Because these cookies are necessary for essential website functionality, they may not always be subject to an optional cookie consent mechanism where applicable law permits this.

Disabling these cookies through your browser may cause portions of the website to stop functioning correctly.

Functional Cookies

Functional cookies allow us to remember choices or preferences and provide enhanced functionality.

They may remember information such as:

• language preferences;
• region;
• previously selected settings;
• interface preferences; or
• other website customisations.

Where required by law, these cookies will only be activated after you provide consent.

Analytics and Performance Cookies

Analytics cookies help us understand how visitors use ExamOnline.

They may collect information such as:

• pages viewed;
• approximate visit duration;
• navigation patterns;
• referring pages;
• browser type;
• device type;
• approximate geographic region;
• website errors; and
• website performance information.

We use this information to improve our website, content and services.

Where required by applicable law, analytics cookies will not be activated until you have provided consent.

Advertising and Marketing Cookies

We may use advertising or marketing technologies to understand campaign effectiveness, measure conversions or deliver relevant business communications.

These technologies may be provided by third-party service providers.

Where applicable law requires consent, advertising or marketing cookies will not be activated unless you have opted in.

Where applicable law gives you a right to opt out of the sale, sharing or use of personal information for targeted advertising, we will provide an appropriate mechanism for exercising that right.

Security and Fraud-Prevention Technologies

ExamOnline may use cookies, security identifiers and similar technologies to protect our website, infrastructure and services.

These technologies may assist with:

• detecting suspicious activity;
• preventing unauthorised access;
• identifying malicious traffic;
• protecting forms;
• rate limiting;
• maintaining session integrity; and
• preventing fraud or abuse.

Certain security technologies may be considered strictly necessary for providing and protecting the service.

5. First-Party and Third-Party Cookies

First-Party Cookies

First-party cookies are placed directly by ExamOnline or through systems operating on our behalf.

They may be used for website functionality, security, preferences, consent management and analytics.

Third-Party Cookies

Certain pages may use services supplied by third parties.

Depending on the services currently enabled on our website, these third parties may place or access cookies or similar technologies.

Examples may include services relating to:

• analytics;
• website security;
• hosting and content delivery;
• video or media;
• forms;
• customer communication;
• advertising;
• conversion measurement; and
• other website integrations.

Third-party services process information according to their own terms and privacy practices as well as any contractual restrictions we impose where applicable.

The specific cookies currently detected on the ExamOnline website should be displayed in the cookie declaration or cookie settings interface provided on our website.

6. Current Cookies Used by ExamOnline

Our website uses a cookie consent and scanning mechanism to help identify cookies and similar technologies operating on the website.

Because technologies and website integrations may change, the specific cookie list may be updated from time to time.

For each cookie, where available, our cookie management interface may identify:

• cookie name;
• provider;
• purpose;
• category;
• expiry or duration; and
• whether the cookie is first-party or third-party.

Visitors can review their available cookie choices through the Cookie Settings or Manage Consent option available on the website.

7. Cookie Consent

Where consent is legally required, ExamOnline will request permission before placing non-essential cookies or similar technologies on your device.

Depending on your location and applicable law, you may be offered options such as:

Accept All – allows optional cookies for the purposes shown in the consent interface.

Reject Non-Essential – prevents optional cookies from being activated while allowing cookies required for essential website operations.

Manage Preferences – allows you to select individual categories of optional cookies.

You may change or withdraw your consent at any time through the Cookie Settings or Manage Consent option available on the website.

Withdrawing consent does not affect processing that occurred lawfully before consent was withdrawn.

8. European Union and European Economic Area Users

Where the General Data Protection Regulation (GDPR) and applicable European electronic communications or cookie laws apply, ExamOnline seeks to provide appropriate transparency and control regarding cookies and similar technologies.

Where legally required:

• non-essential cookies are not activated before appropriate consent;
• consent is intended to be freely given, specific, informed and unambiguous;
• users may reject non-essential cookies;
• consent can be withdrawn;
• cookie categories and purposes are disclosed; and
• consent choices may be recorded so that we can respect the user’s preferences.

Where cookie information constitutes personal data, such personal data will be handled in accordance with our Privacy Policy and applicable data protection requirements.

9. United Kingdom Users

For users in the United Kingdom, we take into account applicable requirements under the UK GDPR and the Privacy and Electronic Communications Regulations (“PECR”), as amended from time to time.

Where required, cookies or similar storage and access technologies that are not exempt or strictly necessary will require appropriate user choice or consent.

Our references to cookies may also include technologies such as pixels, scripts, local storage, device fingerprinting and other storage or access technologies where applicable.

10. India – Digital Personal Data Protection

ExamOnline is based in India and considers its obligations under the Digital Personal Data Protection Act, 2023, the Digital Personal Data Protection Rules, 2025, and other applicable Indian laws and regulations.

Where information collected through cookies or similar technologies constitutes digital personal data, it will be handled in accordance with applicable requirements and our Privacy Policy.

Where consent is relied upon for processing personal data, we aim to provide users with appropriate information regarding the processing and a mechanism for exercising applicable choices or withdrawing consent.

Nothing in this Cookie Policy limits any rights available to a Data Principal under applicable Indian data protection law.

11. California Privacy Rights – CCPA/CPRA

Where the California Consumer Privacy Act, as amended by the California Privacy Rights Act (“CCPA/CPRA”), applies to ExamOnline’s processing activities, eligible California residents may have rights regarding certain personal information collected through cookies and similar technologies.

Depending on the applicable circumstances, these rights may include rights to:

• know about personal information collected;
• request access to certain personal information;
• request correction;
• request deletion;
• obtain information regarding certain disclosures;
• opt out of the sale or sharing of personal information;
• opt out of certain targeted or cross-context behavioural advertising activities;
• limit certain uses of sensitive personal information where the law provides that right; and
• exercise privacy rights without unlawful discrimination.

Where ExamOnline is legally required to recognise qualifying browser-based or universal opt-out preference signals, we will endeavour to process them in accordance with applicable law.

If ExamOnline does not sell personal information for monetary consideration, this does not necessarily eliminate obligations relating to “sharing” or targeted advertising under applicable US privacy laws. Our actual practices should be determined by the technologies operating on our website.

Applicable privacy requests may be submitted through:

enquiries@examonline.in

or

12. Other United States Privacy Laws

Depending on applicability, ExamOnline may also be subject to privacy laws enacted by other US states.

Certain state privacy laws provide eligible residents with rights relating to:

• access;
• correction;
• deletion;
• portability;
• targeted advertising;
• sale of personal data;
• profiling; and
• universal opt-out mechanisms.

Where such laws apply to ExamOnline, we will process eligible requests in accordance with the applicable legal requirements.

13. Education and Assessment Privacy

ExamOnline provides technology that may be used by educational institutions, universities, certification bodies, training organisations, employers, recruitment organisations and other assessment providers.

Accordingly, cookies and tracking technologies must be considered carefully in examination and educational environments.

Where ExamOnline processes information on behalf of an organisation administering an examination or assessment, that organisation may act as the relevant institution, customer, data controller, business or other responsible entity, while ExamOnline may act as its service provider or processor depending on the circumstances.

Cookies used on ExamOnline’s public marketing website may differ from technologies required within an authenticated examination or assessment environment.

We seek to minimise unnecessary tracking within sensitive examination environments and use security-related technologies where necessary to maintain examination integrity, authentication, platform security and fraud prevention.

14. FERPA and Educational Records

Certain US educational institutions using ExamOnline may have obligations under the Family Educational Rights and Privacy Act (“FERPA”).

FERPA primarily regulates educational institutions and the handling and disclosure of protected education records.

Where ExamOnline processes education-related information on behalf of a covered institution, the institution remains responsible for determining its obligations under FERPA and for configuring and using ExamOnline appropriately.

ExamOnline does not use this Cookie Policy to authorise advertising use of student education records.

Information obtained in connection with an examination, candidate account or educational service should be handled in accordance with the applicable agreement between ExamOnline and the relevant institution as well as applicable privacy law.

15. Children and COPPA

ExamOnline is primarily a business-to-business examination and assessment platform and its public website is not designed as a consumer service directed specifically to children under 13.

However, customers may use ExamOnline to conduct assessments involving minors.

Where the US Children’s Online Privacy Protection Act (“COPPA”) applies, additional requirements may apply to online collection of personal information from children under 13.

Persistent identifiers such as certain cookies, IP addresses and device identifiers can in some circumstances constitute personal information under COPPA.

Where appropriate, ExamOnline and/or the educational institution or organisation administering an assessment must ensure that legally required notices, permissions, parental consent mechanisms or permitted educational exceptions are appropriately addressed.

ExamOnline does not knowingly use children’s personal information collected through examination environments for behavioural advertising.

16. Student and Candidate Tracking

Because examinations and assessments involve heightened privacy considerations, ExamOnline distinguishes between ordinary marketing analytics and technologies required for examination administration, security or proctoring.

Depending on the service purchased and configured by an ExamOnline customer, examination systems may process technical information necessary for purposes such as:

• authentication;
• examination security;
• session management;
• integrity monitoring;
• fraud detection;
• technical troubleshooting;
• system logging; or
• enforcing examination rules.

Such processing is not necessarily performed through advertising cookies and should not automatically be treated as marketing tracking.

Details about personal data processed during examinations, including any identity verification or proctoring information, should be described in the applicable ExamOnline Privacy Policy, service documentation and notices supplied by the organisation administering the examination.

17. Sensitive Information

ExamOnline does not intend to use advertising cookies to infer sensitive characteristics of examination candidates.

Where sensitive personal data, biometric information, identification data or similar higher-risk information is processed as part of an examination, identity verification or proctoring service, such processing is governed by the applicable service, privacy notice, agreement and legal requirements rather than being authorised merely through acceptance of marketing cookies.

18. No Behavioural Advertising Based on Examination Performance

ExamOnline does not intend to use a candidate’s examination answers, scores, assessment results, proctoring results or education records to create behavioural advertising profiles.

Information generated through examination and assessment services is used for the purposes described in applicable customer agreements, service notices and privacy documentation.

19. Australian Privacy Requirements

Where the Australian Privacy Act 1988 and the Australian Privacy Principles apply to our activities, information obtained through cookies, pixels or other tracking technologies that constitutes personal information will be handled in accordance with applicable privacy requirements.

Users may contact us regarding applicable access, correction, privacy or direct-marketing requests using the details provided below.

20. Other International Privacy Laws

ExamOnline may provide services to organisations operating in different jurisdictions.

Depending on the circumstances, privacy and cookie requirements may also arise under laws such as:

• Canada’s applicable federal or provincial privacy laws;
• Brazil’s Lei Geral de Proteção de Dados (“LGPD”);
• Singapore’s Personal Data Protection Act (“PDPA”);
• applicable Middle Eastern data protection laws;
• Australian privacy legislation;
• US state privacy legislation; and
• other applicable national or regional privacy laws.

Where these laws apply, ExamOnline will seek to handle cookies and personal information according to applicable requirements.

21. Global Privacy Control and Browser Signals

Some browsers and software allow users to communicate privacy preferences automatically.

Where applicable privacy law requires ExamOnline to recognise a qualifying Global Privacy Control (“GPC”), universal opt-out mechanism or similar legally recognised signal, we will process the signal as required by applicable law.

Browser “Do Not Track” signals are not necessarily the same as legally recognised universal opt-out signals and may not have a uniform legal or technical standard across jurisdictions.

22. How Long Cookies Remain on Your Device

Cookies may be either session cookies or persistent cookies.

Session cookies generally expire when you close your browser or end a session.

Persistent cookies remain for a defined period or until they are removed.

The duration depends on the purpose of the cookie and the technology provider.

Where available, individual cookie durations are shown through our cookie settings or cookie declaration.

We seek to avoid retaining cookie-derived personal information for longer than reasonably necessary for the relevant purpose, subject to applicable legal, security, contractual or compliance requirements.

23. Managing Cookies Through Your Browser

Most browsers allow you to view, block or delete cookies through their settings.

You may be able to:

• delete existing cookies;
• block all cookies;
• block third-party cookies;
• prevent certain tracking technologies; or
• receive notifications before cookies are stored.

Blocking all cookies may affect website functionality, including login, security and forms.

For the most accurate options, refer to the privacy or cookie settings available in your browser.

24. Changing Your ExamOnline Cookie Preferences

You may change your optional cookie preferences through the Cookie Settings, Privacy Preferences or Manage Consent option displayed on the ExamOnline website.

Where technically and legally applicable, withdrawing consent will prevent relevant optional technologies from being used going forward.

Strictly necessary technologies may continue to operate where they are required to deliver a service, maintain security or comply with applicable requirements.

25. Data Collected Through Cookies

Depending on the cookies or technologies used, information may include:

• IP address;
• browser type;
• operating system;
• device type;
• approximate location derived from an IP address;
• referring URL;
• visited pages;
• session information;
• timestamps;
• language preferences;
• cookie identifiers;
• consent preferences;
• interaction information; and
• security or diagnostic information.

The precise information collected depends on the technology being used.

26. International Data Transfers

Certain technology providers used by ExamOnline may process information in countries other than the country in which the user is located.

Where personal data is transferred internationally and applicable law requires transfer safeguards, we will use appropriate legal or contractual mechanisms as required.

Further information regarding international transfers may be provided in our Privacy Policy.

27. Security

We use reasonable administrative, technical and organisational safeguards intended to protect information associated with our website and services.

However, no internet-based system, cookie mechanism or electronic transmission method can be guaranteed to be completely secure.

28. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• changes to cookies or technologies used on our website;
• changes to our services;
• changes to our service providers;
• regulatory developments;
• legal requirements; or
• changes to our privacy practices.

When material changes are made, we may update the “Last Updated” date above and provide additional notice where required.

Our cookie scanning and consent management technology may separately update the list of cookies detected on the website.

Visitors are encouraged to review this Cookie Policy periodically.

29. Contact Us

If you have questions about this Cookie Policy, cookies used by ExamOnline or your privacy choices, contact:

Diversified Business Solutions Pvt. Ltd.
ExamOnline
Mumbai, Maharashtra, India

Email: enquiries@examonline.in

Website: https://examonline.in/

Contact Form: https://examonline.in/contact-us/

30. Relationship With Our Privacy Policy

This Cookie Policy specifically explains the use of cookies and similar technologies.

For information regarding broader processing of personal data, including account information, candidate information, examination information, identity verification, proctoring data, retention, data subject rights, processors and international transfers, please review the ExamOnline Privacy Policy.

If there is a conflict between this Cookie Policy and a contractual data processing agreement governing services provided to an ExamOnline customer, the applicable agreement will govern to the extent permitted by law.